— 01 / CONSULTATION

Hair loss consultation.

A consultation and assessment for thinning or hair loss — common, especially with age or around menopause. We look at your scalp, take your history, and talk honestly about what might help. Every person responds differently, and results can’t be guaranteed.

— 02 / ABOUT HAIR LOSS

About hair loss consultations.

Hair thinning has many causes — age, hormones, stress, genetics and health. One of the most common is pattern hair loss. The right approach depends entirely on you, and is decided after an assessment. No two plans are the same.

An approach may include in-clinic options and, where appropriate, prescription treatments — which by law can only be considered after a consultation and approval by a prescriber, and can’t be advertised or detailed publicly. The specifics stay in the room with you, not on this page.

WHAT TO DISCUSS

  • A clinical assessment of the areas you’d like to discuss
  • Your goals and what you’d like to address
  • Any options the practitioner may discuss — how they work, what’s involved
  • Associated risks, side effects and aftercare considerations

ALSO COVERED

  • Suitability, including any contraindications relevant to you
  • Time to ask questions before any decision is made
  • Timing, follow-up appointments and ongoing care
  • Individual outcomes may vary — this is a cosmetic consultation only

— 03 / WHAT TO EXPECT

What to expect during your appointment.

Personalised consultation


Your appointment begins with an assessment of your scalp and a discussion of your history and goals, with information provided ahead of any decision.

Preparation


Where appropriate, the area is prepared in line with clinical practice standards. Specific steps are discussed during your consultation, based on what’s being assessed.

Duration & recovery


Appointment length varies between individuals and is discussed with you. Most people can resume daily activities afterwards; recovery varies, and the practitioner explains what to expect.

Post-appointment care


Aftercare is personalised and discussed with you, so you know what to expect in the days that follow. Follow-up may be scheduled depending on your circumstances.

— 04 / ABOUT HAIR THINNING & LOSS

About hair thinning and loss.

Hair loss is common and has many causes — age, hormones, genetics and health all play a part, and it affects people of all genders. It’s gradual, and how much it bothers you is entirely personal.

Whether, and how, we might help depends on the cause, your circumstances and what’s realistic. Some causes benefit from medical review, discussed during your consultation. This section is general information only.

MANY CAUSES

Age, hormones, genetics, stress and health can all contribute — which is why assessment comes first.

GRADUAL & INDIVIDUAL

Any change is gradual and varies between individuals; staying consistent matters, and we support you along the way.

REVIEWED WITH YOU

What suits you is assessed clinically and in person — never from a page.

— 05 / IMPORTANT INFORMATION

Important information & disclaimers.

This is a consultation, and any options are considered only after assessment. Some options require prescriber approval. Hair growth is gradual; individual outcomes vary and cannot be guaranteed.

OUTCOMES VARY

Factors that influence results

  • The underlying cause of your hair loss
  • Your overall health and history
  • Consistency with any agreed plan
  • Realistic expectations about outcomes

NOT SUITABLE IF

A procedure may not be appropriate

  • You are pregnant or planning pregnancy (some options)
  • You have certain medical conditions
  • You have an active scalp infection or condition
  • Certain medications or health considerations

WHAT WE REQUIRE

Before anything proceeds

  • A consultation and scalp assessment
  • Prescriber approval for any prescription option
  • Any tests, where appropriate
  • Realistic expectations, discussed openly

GENERAL INFO ONLY

Please note

  • This page is general information, not medical advice
  • Specific treatments and pricing aren’t shown here
  • Those are discussed in person, at your consultation
  • Results are gradual and vary between individuals

— 06 / FREQUENTLY ASKED

The questions we get most.

What might a plan involve?

That depends on your assessment — it’s tailored to your history, scalp and goals, and discussed with you before any decision. Some options are discussed privately with a prescriber.

No. A consultation is just that. You’ll leave informed and decide in your own time. There’s no pressure either way.

An experienced clinic nurse, and where relevant a qualified doctor or nurse practitioner. Where a prescription option is relevant, a prescriber is involved before anything proceeds.

No. A consultation is just that. Many people come to understand their options and decide later, or decide it isn’t for them. There’s no pressure either way.

Hair growth is gradual — many people notice early changes after around 12 weeks of consistent care, and it often takes 6–12 months for the fuller effect. Responses vary and can’t be guaranteed.

Your medical history and any medications, plus the specific concerns you’d like to discuss. Questions are welcome.

These consultations aren’t advertised to or aimed at under-18s. Any care for under-18s follows strict national guidelines.

— 07 / WHEN YOU'RE READY

Begin with a consultation.

Every patient at Refine starts with a conversation, anatomy, history, expectations. Treatments come second.

This page advertises a consultation service only and provides general information. Any procedure carries risks; outcomes vary and cannot be guaranteed. A consultation is required to determine suitability.